Updating Orders

To update an order, follow the steps below:

1. Navigate to the Orders page and select the order you want to update from the orders list.

2. The Update Order popup will appear, where you can review the order details, including:

• Order number
• Current order status
• Order date and time
• Customer information
• Order details
• Ordered items and quantity
• Total amount

3. Update the required information:

• Change the order status.

  Note: Status can only be updated from an initial status to a final status. Once the order reaches a final status, it cannot be changed to any other final status.

• Add or update an internal note, if needed.

4. Click Submit to save your changes. A confirmation message appears: "Order has been updated successfully".
5. The updated order details will appear in the Orders table immediately after saving.