Creating Outbound chatbots
Outbound bots allow you to send proactive messages to your contacts, facilitating effective engagement and communication. These bots reach out to your existing contacts, making them ideal for sending promotional messages, transactional notifications, and follow-ups. There are two types of outbound campaigns you can create: One-Off Campaigns, which send a single message to a selected group of contacts via WhatsApp, SMS, or email, and Ongoing Campaigns, which trigger the outbound bot to start its campaign using webhooks for continuous interaction.
Updated about 1 month ago
