Help

If you need assistance or have any questions, we are here to help! Simply click the Help button to get started. How it works:

  1. Click the Help Button: When you click on the help button, a pop-up window titled "Welcome to Support" will appear.

The "welcome to support" pop up.


  1. Fill in Your Details:
    • Email Address: Enter your email address so we can contact you.
    • Description: Provide a description of your issue or question. Be as detailed as possible to help us assist you better.
    • Optional: You can also fill in your Name and Subject for further clarification.
    • Attachments: If needed, you can upload up to 5 files. Please note the total size of all attachments cannot exceed 20MB.
  2. Select reCAPTCHA: For security purposes, please select the reCAPTCHA to verify you’re not a robot.
  3. Submit: Once everything is filled out, click the Submit button.

Once submitted, you’ll see a message that says “Thank you for your feedback,” confirming that your help/support request has been successfully sent to us.

"Thank you for your feedback" message

  1. Close the Pop-up: After receiving the confirmation, click the Close button to exit the support window.
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An admin will review your issue or complaint and work to resolve it as quickly as possible. We will follow up with you via the email address you provided.