Creating Message Templates

To create a new message template, please follow these steps:

1. Access the message templates page, refer to this section "accessing the "message template" .
2. After redirecting to the message templates page, click on the “Create message templates” button.

3. You will be redirected to the “New message template” page.

4. Select one of the following categories that best suits your message template:

• Marketing: you can use this template to send promotional offers, product announcements, and more to increase awareness and engagement.
• Utility: you can use this template to send account updates, order updates, alerts, and more to share important information.
• Authentication: you can use this template to send codes to verify transactions or other security codes.

5. Enter a name for your message template, ensuring it does not exceed 512 characters and contains no Arabic or special characters. Then, select the appropriate language for your message template.

❗️

** Note: Spaces in the name will be shown as underscores.**

6. Click on the “Continue” button.

In the next sections, we will continue in the steps to complete creating your message templates based on the category that you choose.