The Components of the Instagram Onboarding Page

Upon navigating to the Instagram Onboarding page, you will find the following components that allow you to view connected Instagram accounts and connect Instagram accounts.

1. Connect Instagram Account Button

The Connect Instagram Account button allows you to connect a new Instagram account to the CPaaS platform.

2. Connected Instagram Accounts List

A table displaying all connected Instagram accounts with the following details:

FieldDescription
NameThe name of the connected Instagram account
UsernameThe Instagram username associated with the connected account
StatusThe current connection status of the Instagram account
Connected OnThe date when the Instagram account was connected to the CPaaS platform

Account Statuses

StatusDescription
ActiveThe Instagram account is successfully connected and working normally. Messages can be sent and received
DisconnectedThe Instagram account is no longer connected. This usually happens when the connection was manually removed or the session expired. Reconnecting the account will restore full functionality
DeauthorizedAccess was revoked from Instagram or Meta settings. The platform no longer has permission to access this account. To fix this, re-authorize the account from Meta settings
DeletedThe connected Instagram account has been deleted