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Guides

Home Guides API Reference

Introduction

About Javna CpaaS
Purpose of this guide

Getting Started

Registration
Logging in
Forgetting password
Overview on Javna CPaaS Homepage

WhatsApp

Registering a WhatsApp Account
- Embedded sign up Prerequisites
- The Embedded Sign-up process
Phone Numbers in Javna CPaaS
Message Templates

WhatsApp for Business limits

Increasing the messaging limits
Registered Number Limits

Message Links

Accessing the “Message links” page
The components of the “Message links” list
Creating a “Message link”

Blocked users

Accessing the “Blocked users” page
The components of the “Blocked users” page

SMS Channel

What is the SMS Channel
Navigating to the Sender ID Request Section
The components of the “Sender ID Requests”
Creating Your Sender ID Requests

Instagram

Navigating to the “Instagram Onboarding” page.
The Components of the Instagram Onboarding Page
Instagram Onboarding
- If You Already Have a Professional Instagram Account
- If You Do Not Have a Professional Instagram Account
Removing an Instagram Account from the CPaaS Platform

Developer Tools

What are the developer tools?

API Keys

API Keys
Navigating to the “API Keys” page
The components of the “API Keys” page
Generating an API Key
Updating an API Key

Webhooks

What are the Webhooks
Navigating to the “Webhook settings” page
The components of the “Webhook Settings” page.
Adding a new webhook
Editing Webhooks
Deleting Webhooks

APIs Documentation

APIs Documentation
- How to View the APIs Documentation

Conversational Commerce

About Conversational Commerce
Orders
Payment Services
Chat links

Sandbox

What is Sandbox?

Connectors

What is Salla?
What is Zid?

Chatbots

About Chatbots
- Navigating to the “Bot Builder” page
- The components of the “Bot Builder” page
Creating inbound chatbot
- The available action blocks in inbound chatbot
Creating Outbound chatbots
Utility Tools for Bot Building
Managing your chatbots

Campaigns

About Campaigns
How to Navigate to the “Campaigns” Page
Creating a new campaign
Managing “Scheduled” Campaign
Troubleshooting Failed Campaigns
- Common Causes of Campaign Failure
- Email Notifications

Campaign Reports

About Campaign Reports
- Summary
  - How to Navigate to the “Summary” Page
  - The Components of the “Campaign Summary” page
- Message Details
  - How to Navigate to the “Message Details” Page
  - The Components of the “Message Details”

Address Book

Introduction about address book
Custom Attributes
Contacts
Contact Groups

Reports

Message Logs
- Navigating to the “Message Logs” page
- The components of the “Message Log” page.
Message Export
- Navigating to the “Message Export” page
- How to export a detailed report of customer-generated traffic.
Receive messages
- Navigating to the “Receive Messages” page
- The components of the “Receive Messages” page.
Credits

Account Packages

What are the account packages
Navigating to the “Account Packages” page.
The components of the “Account Packages” page.
How to Add a Package

Subscriptions

About Subscriptions
Navigating to the Subscriptions Page
The components of the “Subscription Dashboard” page
How to Change Your Plan
How to Cancel Your Subscription
Subscription Notification Emails

Notifications Type

Notifications Type

Help

Help

Managing your profile and account

Editing your profile
Logging out

Additional Guidelines

Display Name Guidelines
Business Verification

Conclusion

Conclusion

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Instagram Onboarding

To connect an Instagram account to the CPaaS platform, follow the steps below based on your account type.

Updated 12 days ago

The Components of the Instagram Onboarding Page

If You Already Have a Professional Instagram Account