wbhk WhatsApp Template Status Updates
This webhook is triggered whenever there is a status update for a WhatsApp template. Status updates provide information about the current status of a template. WhatsApp Templates can have the following statuses:
- APPROVED: The template is approved to be sent on the WhatsApp Business Platform.
- IN_APPEAL: Indicates that an appeal has been requested.
- PENDING: The template passed category validation and is undergoing template review.
- REJECTED: The template has been rejected during Meta’s review process or violates one or more of Meta’s policies.
- PENDING_DELETION: Refers to templates scheduled for removal but not yet deleted from the system.
- DELETED: The Message Template has been deleted.
- DISABLED: The template has been disabled by WhatsApp due to recurring negative feedback from end users or for violating one or more of WhatsApp's policies. Message templates with this status cannot be sent to end users.
- PAUSED: The template has been paused by WhatsApp due to recurring negative feedback from end users, typically resulting from 'block' or 'report spam' actions associated with the template. Message templates with this status cannot be sent to end users.
- LIMIT_EXCEEDED: You have exceeded the maximum number of message templates you can have for this WhatsApp Business Account. A WhatsApp Business Account can have up to 250 message templates.
- FLAGGED: The status occurs when the quality rating is low. This is a warning status. If the quality rating improves to high or medium within 7 continuous days, the status will return to Approved.
- REINSTATED: Templates previously disabled or flagged that have been restored.