WhatsApp Phone Tier updates

This webhook is triggered whenever there’s an update in the messaging limit tier of a phone number.

Messaging limits are the maximum number of business-initiated conversations (conversations opened as a result of sending a marketing, utility, or authentication template to a WhatsApp user) a business phone number can open in a 24-hour moving period.

Business phone numbers are initially limited to 250 business-initiated conversations in a 24-hour moving period, but this limit can be increased.

The messaging tier of a phone number can be one of the following:

  • TIER_50: 50 business-initiated conversations in a rolling 24-hour period.
  • TIER_250: 250 business-initiated conversations in a rolling 24-hour period.
  • TIER_1K: 1K business-initiated conversations with unique customers in a rolling 24-hour period.
  • TIER_10K: 10K business-initiated conversations with unique customers in a rolling 24-hour period.
  • TIER_100K: 100K business-initiated conversations with unique customers in a rolling 24-hour period.
  • TIER_UNLIMITED: An unlimited number of business-initiated conversations in a rolling 24-hour period.