Send a WhatsApp Interactive Flow Message to a single recipient. Interactive Flow messages can only be successfully delivered if the recipient has contacted the business within the last 24 hours. You can also schedule the message to be sent at a later time.
Interactive Flow Messages allow businesses to deliver rich, guided experiences directly within WhatsApp — enabling customers to complete tasks without leaving the chat. These messages support structured interactions across one or multiple screens, making them ideal for use cases such as:
- Booking appointments
- Browsing products
- Collecting customer feedback
- Capturing new sales leads
You are able to send your WhatsApp Flow once you have created it. You can send a Message with a Flow in a user-initiated conversation using a Message with a Call To Action (CTA), The Flow is triggered when the user taps the CTA button.
Prerequisites: :
- Your business must be verified.
- You must maintain a high message quality rating.